The most frequently asked questions are listed below. If you don't find your question in the list, be sure to visit the knowledge base or contact us directly.
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Am I required to use the Registry Compliance system to apply for scrubbing access?
No. The Registry Compliance site is a convenient way to consolidate your accounts for both jurisdictions and manage your scrubbing in one easy system. However, ...
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Are foreign companies eligible to apply for scrubbing access?
Yes. Any company, regardless of nationality, that sends messages to recipients in the covered jurisdictions is eligible to apply for scrubbing services.
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Are there any printable or print-friendly versions of the account pages?
The account management pages have been designed so that they can be printed directly, without needing to open any separate printer-friendly windows. Simply use your ...
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Are there any states besides Michigan and Utah that have child protection registries?
Currently, Michigan and Utah are the only states with active child protection registries.
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Can I pay by electronic check?
Yes. You may deposit funds via electronic check. You will need information about your account including your bank's name, routing number, and account number. This ...
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Can I pay by physical check?
Yes. You may make payment by physical check. To do so, make your check payable to: "Unspam Registry Services, Inc." Then send it to:
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Can I scrub all of my instant messenger IDs at the same time or within the same file?
Each type of instant messenger ID must be scrubbed from a separate file. You cannot mix types. For example, you cannot submit ICQ numbers and ...
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Can I send you my list so that you can scrub it on my behalf?
Registry Compliance cannot accept plain-text lists for scrubbing. We recommend that you use one of our compliance partners if you require third-party scrub services. ...
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Can I use my e-mail address as my username when applying for a new account?
No. You may not use an e-mail address as your username. Generally, you may choose any username you like, provided that it is not being ...
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Can I use the Registry Compliance desktop software with a proxy server?
Yes. Please refer to the software support help pages for information about using proxies.
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